Last Peak is a dedicated customer-focused professional group with the expertise, resources, and experience to handle every medical record conversion and maintenance activity. Our clients are served 24 hours/day, 7 days/week by a state-of-the-art infrastructure deployment.

Last Peak is committed to meet with and cater to all transcription needs. With experience, motivation, and professionalism, our transcription staff provides a standard of service unparalleled by any other. We provide our customers with a high level of integrity and honesty and clearly communicate our standards for protection of confidentiality, quality of transcription, and turnaround time. Our goal is to provide the best service possible with a high level of professionalism and personalized attention, tempered with a best practices approach dovetailed with corporate responsibility.

Our extended service offerings on handling of legacy data and systems offers a deep value proposition beyond the level of service that you expect from a generic Transcription Service Provider. We also undertake the writing and deploying of tailor-made software specific to the requirements of a Hospital or Clinic, so as to enable a more efficacious deployment of existing software suites

Work Cycle

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Mantra

Quality, service, and client satisfaction above all else.
Fast and consistent turnaround time for dictation according to the client requirement.
Flexible staff scheduling allows transcription service 24x7x52.
Quality assurance via report tracking from dictation to document delivery.


Goals

External focus - Customers, markets, competitors, and technologies.
People - Fostering respect, leadership, teamwork, and trust.
Performance - On time and exceeding clients' expectations in terms of quality and service flavor.


Time Delivery

With extensive hours of coverage combined with skilled staff, we ensure that your transcription needs are met on time or even ahead of schedule.


Specialties

Cardiology, Chiropractics, Dentistry, Dermatology, Endocrinology, Gastroenterology, Gynecology, Nephrology, Neurology, Neurosurgery, Obstetrics, Oncology, Ophthalmology, Orthopedics, Pathology, Pediatrics, Plastic Surgery, Psychiatry, Radiology, Urology, and other specialties.


Business Practices

We constantly re-engineer our work methodologies to integrate advances in technology, networking, and digital sound, combining these with competent transcription skills allows us to provide cost effective solutions to meet transcription needs. Our methods are focused towards streamlining client documentation while keeping within the requisites of confidentiality, legislation, and best business process.


Audit Trail

Audit trails initiated at the beginning of the work day and tallied at the end of the work cycle.
Individual files are tracked through the entire transcription process and details of the work flow recorded.
All documents tallied at day end, work audited and uploaded.
Uploaded files list tallied with client feedback and analyzed.
The Audit Trail Program is a proprietary analysis tool with methodologies that have been designed and implemented in-house and its veracity ratified.
This program is proprietary to Last Peak, and is the platform for its transcription work flow, control, analysis, tracking and audit.
The Audit Trail Program more than addresses the requirements of HIPAA legislation.


Reference Materials

Stedman's series
GI & GU
Cardiology and Pulmonology
Psychiatry and Neurology
Orthopedic and Rehab
Surgery words
Surgery equipments
Ophthalmology
Abbreviations
AAMT Book Of Style
Drake & Drake
Pharmaceutical Word Book
Quick Look Drug Book
Webster's Dictionary
Encyclopedia Britannica
Dorland's Medical Dictionary
Physicians Desk Reference (PDR)