Vertical Solutions -> Medical
Transcription
Last Peak is a dedicated
customer-focused professional group with the
expertise, resources, and experience to handle
every medical record conversion and maintenance
activity. Our clients are served 24 hours/day, 7
days/week by a state-of-the-art infrastructure
deployment.
Last Peak is committed to meet with and cater
to all transcription needs. With experience,
motivation, and professionalism, our transcription
staff provides a standard of service unparalleled
by any other. We provide our customers with a high
level of integrity and honesty and clearly
communicate our standards for protection of
confidentiality, quality of transcription, and
turnaround time. Our goal is to provide the best
service possible with a high level of
professionalism and personalized attention,
tempered with a best practices approach dovetailed
with corporate responsibility.
Our extended service offerings on handling of
legacy data and systems offers a deep value
proposition beyond the level of service that you
expect from a generic Transcription Service
Provider. We also undertake the writing and
deploying of tailor-made software specific to the
requirements of a Hospital or Clinic, so as to
enable a more efficacious deployment of existing
software suites
Work
Cycle
Click
to see
Mantra
Quality,
service, and client satisfaction above all
else. Fast and consistent turnaround time for
dictation according to the client
requirement. Flexible staff scheduling allows
transcription service 24x7x52. Quality
assurance via report tracking from dictation to
document delivery.
Goals
External focus -
Customers, markets, competitors, and
technologies. People - Fostering respect,
leadership, teamwork, and trust. Performance -
On time and exceeding clients' expectations in
terms of quality and service flavor.
Time
Delivery
With extensive hours
of coverage combined with skilled staff, we ensure
that your transcription needs are met on time or
even ahead of schedule.
Specialties
Cardiology, Chiropractics,
Dentistry, Dermatology, Endocrinology,
Gastroenterology, Gynecology, Nephrology,
Neurology, Neurosurgery, Obstetrics, Oncology,
Ophthalmology, Orthopedics, Pathology, Pediatrics,
Plastic Surgery, Psychiatry, Radiology, Urology,
and other specialties.
Business
Practices
We constantly
re-engineer our work methodologies to integrate
advances in technology, networking, and digital
sound, combining these with competent
transcription skills allows us to provide cost
effective solutions to meet transcription needs.
Our methods are focused towards streamlining
client documentation while keeping within the
requisites of confidentiality, legislation, and
best business process.
Audit
Trail
Audit trails initiated at
the beginning of the work day and tallied at the
end of the work cycle. Individual files are
tracked through the entire transcription process
and details of the work flow recorded. All
documents tallied at day end, work audited and
uploaded. Uploaded files list tallied with
client feedback and analyzed. The Audit Trail
Program is a proprietary analysis tool with
methodologies that have been designed and
implemented in-house and its veracity
ratified. This program is proprietary to Last
Peak, and is the platform for its transcription
work flow, control, analysis, tracking and
audit. The Audit Trail Program more than
addresses the requirements of HIPAA legislation.
Reference
Materials
Stedman's series GI
& GU Cardiology and
Pulmonology Psychiatry and
Neurology Orthopedic and Rehab Surgery
words Surgery
equipments Ophthalmology Abbreviations AAMT
Book Of Style Drake &
Drake Pharmaceutical Word Book Quick Look
Drug Book Webster's Dictionary Encyclopedia
Britannica Dorland's Medical
Dictionary Physicians Desk Reference
(PDR)
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