Services -> Denial Management

Verification of Benefits/Eligibility:

Verifying benefits before a patient is seen in your facility is essential to ensure reimbursement from insurance carriers. Knowing how a claim is going to be paid will bring you one step ahead in the reimbursement game. Ideally performed in-house, LastPeak offers this service to those facilities that are insufficiently staffed to handle this task or would rather redeploy their staff elsewhere.

Denial Management (AR Follow-up):

Before writing off old claims, Last Peak will exhaust every avenue available to attempt the collection of your revenue. (*NOTE: If you are contracting with LastPeak for Full Billing & Practice Management services, we will provide this service for any previously submitted, and unpaid claim, prior to your contract with us).

LastPeak has special software that identifies denied and low-paid claims. Our systems automatically set in motion the follow-up actions our experienced AR representatives will take to ensure your claims get paid.

LastPeak also has an on site, a call center where we make calls to insurance carriers for claim verification and follow-up appeals. When necessary, we even use our indexing software to retrieve insurance EOBs, print new claims and attach copies of the EOBs to secure prompt payment.

We follow up with all payers :

Insurance carriers, TPAs, Worker's Compensation Board (WCB), patients, etc. by sending follow-up appeals and notices.