BPO Proposition -> Core Services

Medical Transcription

• Web based voice to text conversion via voice ASP, desktop or handheld dictation device.
• Conversion of scanned handwritten form to e-format w/ meta data Call-Centre.

Medical Billing and Coding

• Patient Registration
• Charge Entry
• Entering and submitting primary and secondary commercial claims along with attachments
• Entering and submitting Monthly, Workers’ Compensation
• Claims along with attachments
• Entering and submitting primary and secondary commercial claims, up to six CPT lines per date of service
• Entering and submitting Monthly Workers Compensation Claims with required attachments
• Entering and submitting Monthly Motor Vehicle Accident
• Claims with required attachments
• Following up with insurance carriers and/or the clearinghouse to ensure acceptance of claims
• Checking the status of claims
• Producing Patient Statement
• Payments posting
• Tracking unpaid procedures and sending Letters of Medical Necessity, as required
• Resubmitting claims to insurance carriers, if desired
• Notification to clients regarding ‘Incomplete Claims’
• Denial Management
• Reconciliation
• Returned mails
• Refunds
• Provider Data updates
• Specialty Options
• Reports—Monthly reports on accounts receivable pending, claims submitted, unable to bill out patients, etc.
• And other related services
• Form creation, network integration & archiving

Contact Centre (BPO)

We provide On-Shore contact point for our customer through the high-tech VOIP technology.

We have 24x365 support contact centre for our clients.


Other Core Services

Converged Solution